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Customer Service
Inman Heating & Cooling For You

Just ask for Earl!

Our Customers are our #1 priority at Inman Heating & Cooling. Without you, we cannot stay in Business. That is why we have created a new department to make sure that the service Inman Heating & Cooling provides you with continues to satisfy you 100%, every time.

Earl Inman is our Customer Service Manager/Owner, Craig Inman is his assistant. His responsibility is to make sure every single customer is completely satisfied with their experience with Inman Heating & Cooling. Instead of the customer having to deal with someone in each department, Earl acts as the central figure or liaison, so that the customer has just one person who knows their complete situation - start to finish. Even after the situation is resolved, the customer will get at least one follow-up call from Earl or Craig Inman - just to make sure everything is still OK.

Earl says that a customer sent him an e-mail which explains why his job is so important to both Inman Heating & Cooling and their customers. It said 'A happy customer will tell ONE person about their positive experience, while an unhappy person will tell TEN people about their negative experience. I am glad to say that I am a HAPPY customer!' By having an advocate for customers who reports directly to the owner, the customer will get their situation taken care of effectively and promptly, with no runaround. Satisfied customers are happy customers.

Earl and Craig Inman are available 24/7. If they are busy and they don't answer the phone, leave a message - ANYTIME. They often check for messages and will get back to you as soon as possible.

Remember, if Inman Heating & Cooling doesn't make you 100% happy, "Just ask for Earl!"

Call Inman Heating and Cooling today and we'll help to make sure that you are fit with the right financing plan and answer any questions that you may have.

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    We service homes throughout Southern Illinois, Monroe County, St. Clair County, Madison County & the Towns including: St. Louis MO., Columbia, Edwardsville, Belleville, Collinsville, Granite City, Waterloo, Dupo, Millstadt, Red Bud, Alton, Bethalto, East Alton, Glen Carbon, Godfrey, Hamel, Highland, Troy, Madison, Maryville, Wood River, Cahokia, Caseyville, Fairview Heights, Freeburg, Lebanon, Marissa, Mascoutah, O'Fallon, Smithton & Swansea.